Deployments

A large Financial Body needed help with logical access to secure systems ensuring multi factor authentication is used.

HANDD helped to select a solution that allowed them to authenticate access via IAM and use multifactor authentication when needed for secure solutions.

A Large Financial Body

An increase in the volume and complexity of cyber incidents and data breaches caused concern for a major gas and oil company.

We implemented a solution that provides a step-by-step response plan to any incident, incorporating security best practices and up-to-date international regulations, whilst facilitating constant monitoring of a situation as it unfolds on a single user-friendly dashboard

Major Gas & Oil Company

We all plan to prevent a data loss incident, but with the speed of change in the online world, it is impossible to guarantee 100% protection.

When a data breach occurs, knowing what to do can make a huge difference to the resulting down time, data lost and compliance.

Incident Response services can help you deal with breaches and data loss quickly, securing your valuable data and getting your systems up and running again. With support when you need it most and expertise and up-to-date knowledge of the newest technology threats the results of an incident can be vastly reduced.

Incident Response
Introduction

Why use Incident Response?

  • Detect a data breach at the earliest signs
    With monitoring of behaviour and traffic.
  • Speed up remediation
    With automated actions and specific processes.
  • Automate alerts for faster action
    Follow pre-considered routes to remediation.
  • Reduce down-time and the impact on your business
    With specialist knowledge to get you up and running faster.
  • Ensure continued compliance with data breach requirements
    With pre-configured compliant policies.
  • Understand the attack to react effectively.
    With up-to-date databases of cyber-attacks and malware.
Incident Response
Our Services

HANDD work with leading global Incident Response providers to bring clients the best in Incident Response support. HANDD’s specialists teams are available to support clients, in planning for the best remedial process in the event of a data breach with:

  • Project Management
  • Compliance (Ensure EU Data Protection Directive and other regulatory compliance mandates are met).
  • Environment Discovery – Understanding what it is you need to protect and critical systems
  • Incident Response Policy Creation
  • Help with Building your Requirements and Managing the Product Selection Process
  • System Design, Implementation and Deployment
  • Training and Education
Incident Response
Deployment Example

An increase in the volume and complexity of cyber incidents and data breaches caused concern for a major gas and oil company.

We implemented a solution that provides a step-by-step response plan to any incident, incorporating security best practices and up-to-date international regulations, whilst facilitating constant monitoring of a situation as it unfolds on a single user-friendly dashboard.

Incident Response
Our Vendors

Our Incident Response vendors include:

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender