Deployments

A Global manufacturing organisation asked HANDD to help with their MFT project. After careful consideration and to take advantage of HANDD’s expertise in MFT they also opted for our top Managed Service package.

The organisation wanted business support with an agreed Service Level Agreement for one fixed fee for their MFT requirements whilst ensuring resilience for future expansion.

Global Manufacturing Organisation

An interface for an international Insurance Company was required to enable their customers to complete online forms and upload insurance documents that would share relevant information securely with third-party brokers on a strict policy.

We implemented a secure File Transfer solution for the main platform and built bespoke scripts for the customer to run automated background tasks.

International Insurance Company

The replacement of multiple insecure file transfer methods by an international Global Bank was necessary for them to get control and visibility over end-to-end transactions.

A Managed File Transfer solution we deployed with full auditing capabilities meant we could give the client full control and visibility of their data. Meanwhile our comprehensive training package enabled our client to get the most from their new solution.

International Global Bank

IT departments often face the challenge of managing various applications and platforms, including Managed File Transfer (MFT) systems, which require constant monitoring and specialised expertise.

As businesses grow, the complexity and volume of file transfers increase, leading to potential bottlenecks, misconfigurations, and security risks without adequate staffing or expertise.

MFT Managed Services
The Solution

HANDD Business Solutions (HANDD)’s MFT Managed Services offer a robust, secure, and scalable solution for all file transfer needs, including automated transfers, real-time monitoring, and detailed reporting.

This service is flexible, integrates easily with your current workflows, and ensures your operations continue smoothly even when internal resources are stretched.

MFT Managed Services
MFT Managed Service

From HANDD

By implementing our MFT managed service, your organisation will gain the flexibility, security, and reliability needed to manage file transfers effectively.

Our service includes:

  • Expertise: Access to MFT experts who provide guidance, troubleshoot issues and ensure compliance with industry standards.
  • Scalability: Scale your file transfer operations as required, without the need for additional fulltime staff.
  • Round-the-Clock Support: Our global team offers 24/7 support, assisting with file transfer workflows, user management, and workflow design.
MFT Managed Services
Features and Benefits

HANDD have drawn on experience to design an ITIL management procedure and schedule which is tailored to your organisation. This includes:

  • Release management
  • Patch management
  • Incident management
  • Change management

HANDD’s team ensure:

  • Cost Efficiency: Reduce the cost of maintaining a large, permanent MFT team.
  • Reliability: Ensure file transfers are completed on time and securely, regardless of internal staffing levels.
MFT Managed Services
Packages

With over 18 years of experience as one of the UK’s first MFT resellers, HANDD Business Solutions has deployed MFT solutions, in the finance, insurance, manufacturing, healthcare and public sectors.

HANDD offer tiered subscription-based pricing, with options for additional support via a Service Delivery Manager as required.  To discuss your requirement, get in touch at hello@handd.co.uk.

For a printable version of this page, download the datasheet.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

suzuki logo , a HANDD customer, data security and protection experts

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

Lufthansa systems logo , a HANDD customer, data security and protection experts

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

hargreaves lansdown logo , a HANDD customer, data security and protection experts

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender