Deployments

A Global manufacturing organisation asked HANDD to help with their MFT project. After careful consideration and to take advantage of HANDD’s expertise in MFT they also opted for our top Managed Service package.

The organisation wanted business support with an agreed Service Level Agreement for one fixed fee for their MFT requirements whilst ensuring resilience for future expansion.

Global Manufacturing Organisation

A UK-based NHS Trust needed to securely exchange sensitive patient records with employees and third parties.

We deployed a Managed File Transfer solution, interacted with by more than 50,000 users on a daily basis and scripted automated events to facilitate adherence to strict file transfer schedules and SLAs.

A UK-based NHS Trust

The replacement of multiple insecure file transfer methods by an international Global Bank was necessary for them to get control and visibility over end-to-end transactions.

A Managed File Transfer solution we deployed with full auditing capabilities meant we could give the client full control and visibility of their data. Meanwhile our comprehensive training package enabled our client to get the most from their new solution.

International Global Bank

HANDD MFT Managed Services are designed to centrally manage all transfers inter- and intra-organisation from one secure location, ensuring seamless integration with your existing business systems.

Working closely with our MFT partners Cleo, Globalscape, HelpSystems and Ipswitch, we only use secure and approved protocols, ensuring you achieve compliance against HIPAA, FIPS-2 and of course GDPR.

MFT Managed Services
Our Experience

As one of the UK’s first MFT resellers, HANDD has over 12 years experience providing MFT solutions and services to organisations in 25 countries. We have deployed hundreds of MFT solutions and resolved countless hours of professional support calls and completed thousands of upgrades.

As trusted security experts to over 500 companies, our global support team provides 24/7 support from offices in the UK and Malaysia, serving 45% of the FTSE 100 and 25% of the FORTUNE 100.

MFT Managed Services
Managed Service Benefits
  • A centrally managed secure transfer platform
  • Achieve compliance effortlessly
  • Securely transfer files on an ad-hoc basis
  • Scalable and resilient for future expansion
  • Full audit trail of all data transfers with comprehensive reporting
  • Policy-based security for business to business and third-party transfers
  • Integrates with existing business systems and databases to streamline data flows
MFT Managed Services
Managed Services

HANDD have drawn on experience to design an ITIL management procedure and schedule which is tailored to your organisation. This includes:

  • Release management
  • Patch management
  • Incident management
  • Change management
MFT Managed Services
Packages

Our experienced MFT team provides business-critical support under a range of service level agreements (bronze, silver or gold), with one fixed monthly fee for all your MFT requirements.

For further information on the packages and what they consist of, please contact us on +44 (0)845 643 4063.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender