
The benefits of being a valued HANDD customer continue long after training has finished and your users are all happily working with your new systems. The Technical Support Team provide existing customers across the world. Why Choose HANDD Support Services? Comprehensive Coverage: HANDD provides expert Level 1 and 2 support alongside vendor services. Only 5% of tickets needed vendor escalation this year—proof of our team’s efficiency. Faster SLAs: We offer superior SLAs compared to vendors, ensuring quicker response and resolution. Proven Expertise: With experience supporting hundreds of UK customers, HANDD delivers deep product knowledge and effective solutions. UK-Aligned Support: Our helpdesk operates during UK business hours for timely, convenient assistance. Vendor Access: We maintain direct communication with vendors, offering clients roadmap insights and updates. |