Deployments

A Global manufacturing organisation asked HANDD to help with their MFT project. After careful consideration and to take advantage of HANDD’s expertise in MFT they also opted for our top Managed Service package.

The organisation wanted business support with an agreed Service Level Agreement for one fixed fee for their MFT requirements whilst ensuring resilience for future expansion.

Global Manufacturing Organisation

An investment group had an existing MFT solution that they wanted to integrate DLP with and capture sensitive information that was leaving the organisation.

HANDD upgraded the existing Managed File Transfer solution to activate the new ICAP protocol, enabling integration with DLP. This mean that files could be sensitivity checked before leaving the organisation. The company now has full visibility and can protect sensitive information from leaving the organisation via their secure file transfer solution.

An Investment Group

A Global Bank needed needed security and a rigid access control policy for their highly sensitive documents. Existing VDI to support call centres was costly and caused customer support issues and they needed to provide on-demand secure document access for thousands of users in response to the COVID-19 pandemic. A DRM solution eliminated the need for VDI, saving cost and optimising call centre agent productivity whilst protecting customer information. Secure and exclusive access to highly sensitive documents was initiated, with detailed audit logs, providing exceptional visibility and tracking of sensitive, unstructured data.

Global Bank

In today’s fast-paced business environment, ensuring that your Managed File Transfer (MFT) system is resilient and recoverable after disruptions is crucial.

Your organisation’s ability to meet Recovery Time Objectives and Recovery Point Objectives is the difference between a manageable inconvenience and a major operational failure.

Disaster Recovery Sanity Check<br>for Managed File Transfer
Our Service

HANDD Business Solutions (HANDD) offer an MFT Disaster Recovery Sanity Check service which evaluates your existing Disaster Recovery (DR) setup, verifying that it aligns with your Recovery Time and Recovery Point Objectives. We provide an in-depth assessment of your configurations, infrastructure, and processes, ensuring that your MFT system is ready to recover efficiently from any disruption.

Disaster Recovery Sanity Check<br>for Managed File Transfer
Disaster Recovery

Sanity Check

From HANDD

Our Disaster Recovery Sanity Check includes:

  • A thorough assessment report analysing your current DR setup and validating RTO/RPO objectives.
  • Identification of gaps in your DR strategy, with actionable recommendations for improvement.
  • Scenario-based testing to evaluate the performance of your DR plan under simulated disaster conditions.
  • Documentation updates reflecting the latest DR processes and configurations, ensuring your team has accurate recovery protocols.
Disaster Recovery Sanity Check<br>for Managed File Transfer
Features and Benefits
  • Comprehensive MFT DR setup review
  • Test recovery processes for RTO/RPO compliance
  • Identify gaps and enhance DR strategy resilience
  • Scenario-based testing for real-world performance
  • Detailed documentation and team training
  • Improve MFT system resilience and recovery time
Disaster Recovery Sanity Check<br>for Managed File Transfer
Speak to our experts

With extensive experience in MFT systems and disaster recovery, we provide expert recommendations tailored to your RTO and RPO objectives. Our methodical approach covers all critical aspects of your DR setup, offering end-to-end support from assessment to training, aiming to build a resilient MFT system that safeguards your business from outages.

HANDD offer custom pricing based on organisational needs for this service. To set up a free consultancy call to discuss your requirement, get in touch at hello@handd.co.uk.

For a printable version of this page, download the datasheet.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

suzuki logo , a HANDD customer, data security and protection experts

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

Lufthansa systems logo , a HANDD customer, data security and protection experts

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

hargreaves lansdown logo , a HANDD customer, data security and protection experts

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender