Brief History of HANDD

You may not have heard of HANDD but it’s likely that we’ve already been keeping your data safe somewhere in the world. We are currently suppliers to 8 of the 10 largest banks in the world, 2 of the world’s top 5 investment organisations, and 45% of the FTSE 100.

We are independent specialists in data protection. In a world where data travels between people, organisations, countries and continents all of the time, we protect it at every step of our Protect, Detect, Respond cycle, advising, installing and maintaining software and systems that protect data throughout its life, wherever it travels.

If you’ve heard of HANDD, you’ll know that each HANDD employee is a specialist in data protection software. We don’t have sales people that lure you in whilst we keep our specialist knowledge for only occasional use – each person you see or speak to at HANDD is an expert in data protection and the software that operates within the industry.

This unrivalled expertise, combined with unparalleled customer support has been the main reason that 25% of the Fortune 100 have, in the last five years, chosen to trust HANDD to advise on how to protect their data.

So where did it all start?

In 2006 HANDD was born out of a vision. A desire to bring something new to the market. To be the first organisation to bring together security, risk and compliance, and break down the silos so often seen within the IT industry.

Our founders, Ian Davin and Anthony Hodges, decided that through offering world-class, proven technology and focusing on those that use data, HANDD would become a world player in data protection.

A truly global company

By 2011 we were winning substantial contracts within Financial Services organisations. To better serve our financial services customers we opened an office in Bishopsgate, the centre of London’s Financial District.

Just one year later our overseas success led us to open an office in Singapore. This enabled us to support our growing client base in the Far East and provide them with the care and attention that we believe all HANDD customers should be able to depend upon, wherever they are in the world.

Independence allows us to put your needs first

We are independent and offer an open, honest and frank service providing completely unbiased advice to our customers. We don’t create our own solutions. We prefer to offer our customers a range of the most reliable and effective solutions from which, together, we can cherry-pick the best solution for each situation.

Our independence means our customers come to us as trusted advisors, whether they want us to review and shortlist solutions, implement new software or just advise on extending their existing protection. When it comes to helping our customers grow we are always on hand to provide support for bids and proposals, identifying and resolving potential threats to success when landing new clients and nurturing existing ones.

Trusted industry advisors

We also nurture relationships with our suppliers rather than just selling-on products. We find this benefits our clients in more ways than one. When we spot a gap in the market, or a challenge our customers face, we liaise with our suppliers to help them to continue developing new solutions to keep your data safe.

Shaping the data protection market

From migrations to complex data flows, our skilled team of experts have integrated, written code and generated the most complex workflows imaginable. In the process of migrating 1000’s of scripts we sometimes create applications for customers that other companies would find useful.

Rather than reinventing the wheel for each customer, we pool our knowledge and make these solutions available to our customers as a free trial once they have been thoroughly quality assessed. In sharing our progress this way, we are able to keep offering the best solutions and keep costs down for our customers.

Round the clock support

In addition to our world-class expertise and specialist knowledge there’s a practical edge to our services. We have support desks in the UK and Malaysia to ensure that system support is available 24 hours a day, 7 days a week, 52 weeks of the year, wherever you are in the world so you can be confident that as a HANDD customer you’ll always have help and advice on hand when you need it most.

Over 500 Customers In 25 Countries

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender