A Global Bank needed needed security and a rigid access control policy for their highly sensitive documents. Existing VDI to support call centres was costly and caused customer support issues and they needed to provide on-demand secure document access for thousands of users in response to the COVID-19 pandemic. A DRM solution eliminated the need for VDI, saving cost and optimising call centre agent productivity whilst protecting customer information. Secure and exclusive access to highly sensitive documents was initiated, with detailed audit logs, providing exceptional visibility and tracking of sensitive, unstructured data.

Global Bank

A Global Venture Capital Company was experiencing restrained business operations because sensitive IR communications lacked protection beyond the organisation, leading to loss of visibility and control over files shared externally with LPs. With a DRM solution in place, the customer was able to maintain control over their data with dynamic data protection and access controls. The sensitive data was secured automatically with a full audit trail provided. This protection and frictionless experience complemented existing workflows.

Global Venture Capital Company

Fortra is a cybersecurity company like no other. Fortra is creating a simpler, stronger future for their customers. Fortra’s trusted experts and portfolio of integrated, scalable solutions bring balance and control to organisations around the world. They are the positive changemakers and your relentless ally to provide peace of mind through every step of your cybersecurity journey.

Fortra’s Vera provides secure file collaboration and digital rights management (DRM), protecting sensitive data through its entire life cycle, everywhere it travels, no matter who has it or where it’s stored.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

suzuki logo , a HANDD customer, data security and protection experts

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech


Lufthansa systems logo , a HANDD customer, data security and protection experts

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

hargreaves lansdown logo , a HANDD customer, data security and protection experts

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty


“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon