IT Automation – HANDD Business Solutions

Deployments

“Our users simply love Google G Suite, but we wanted to make sure our sensitive data was protected and users didn’t have inappropriate access. HANDD had everything we needed.”

CISO, Fortune 100 Hospitality Company

An increase in the volume and complexity of cyber incidents and data breaches caused concern for a major gas and oil company.

We implemented a solution that provides a step-by-step response plan to any incident, incorporating security best practices and up-to-date international regulations, whilst facilitating constant monitoring of a situation as it unfolds on a single user-friendly dashboard

Major Gas & Oil Company

A large Commercial Banking organisation needed help with controlling access to secure servers giving end users access to PCI data on remote Linux/Unix servers in a controlled way.

HANDD used an Identity solution connecting user identity to the secure access method to tie user access back to Active Directory and give the company control over unauthorised access, and visibility over all sessions and connections within the organisation.

A Large Commercial Bank

Moving data between systems is a crucial practice within any modern organisation; be that externally to partners, delivering data or services to customers or integrating internal businesses to streamline workloads.

The way in which organisations choose to perform this integration evolves constantly, and doing it in an efficient, cost-effective way without manual processes is a key part of digitally transforming any business.
Any repetitive task with a clear set of instructions, actions or movement of data can be automated.

By automating many types of activities, a business reduces timescales, improves efficiency, reduces errors and ultimately lowers costs as humans’ intervention is no longer required and is clearly not able to operate on the same scale.

IT Automation

The Solution

Many different types of process can be automated, not limited to a single business area or data type. For example, File based automation to execute tasks based around files being moved, perhaps invoices, EDI files, orders. By leveraging automation, data can be extracted, processed and delivered to other systems as soon as it arrives.

Multiple different types of IT operations tasks benefit from automation, things like managing helpdesk tickets, starting and managing processes and services, or even scaling infrastructure to facilitate business need.

Data Automation becomes increasingly crucial as our businesses evolve with the use of Artificial Intelligence and Machine Learning – two technologies which could be described as the ultimate Automation.

Without the ability to move data around in an automated fashion allowing it to be processed in an accurate & timely manner, algorithms become inefficient by design.

IT Automation

IT Automation

From HANDD

HANDDs consultants are experts in areas of Robotic Process Automation and Business Process Automation. By working with HANDD we can help your business deliver mature, efficient and effective automation to achieve your business objectives.

IT Automation

Features and Benefits

Our services around Automation include:

– Expertise: Access to our experts for product selection, guidance and system design.
– Support: Round the clock global support for assistance with items such as software issues, workflow failures and errors.
– Delivery: Experienced subject matter experts who know how to efficiently configure and deliver a selection of best of breed automation solutions providing vendor best practice and ease of ownership.

IT Automation

Our Vendors

Our Data Integration and Orchestration vendors include:

Stonebranch »

Not sure what kind of automation approach your business really needs? This quick questionnaire will help you find out. Answer a few simple questions and get guidance.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender