?> IT Automation – HANDD Business Solutions

Deployments

Since the inception of the new EU General Data Protection Regulation encryption has been at the forefront of every organisations security strategy.

The new EU rules encourage privacy-friendly techniques such as encryption and data protection by design and by default and HANDD advises many organisations to deploy strong encryption tools in order to ensure compliance with EU GDPR.

EU GDPR

An interface for an international Insurance Company was required to enable their customers to complete online forms and upload insurance documents that would share relevant information securely with third-party brokers on a strict policy.

We implemented a secure File Transfer solution for the main platform and built bespoke scripts for the customer to run automated background tasks.

International Insurance Company

A large oil and gas company wanted to improve SOC analyst training efficiency without relying on physical cyber range. They needed to save time and money on SOC analysts’ cyber skills development

The client saved £50,000 in setup costs and saved over 600 people-hours on cybersecurity training in just one year. The new Cybersecurity skills platform was available to use within an hour of purchase.

Large Oil & Gas Company

Moving data between systems is a crucial practice within any modern organisation; be that externally to partners, delivering data or services to customers or integrating internal businesses to streamline workloads.

The way in which organisations choose to perform this integration evolves constantly, and doing it in an efficient, cost-effective way without manual processes is a key part of digitally transforming any business.
Any repetitive task with a clear set of instructions, actions or movement of data can be automated.

By automating many types of activities, a business reduces timescales, improves efficiency, reduces errors and ultimately lowers costs as humans’ intervention is no longer required and is clearly not able to operate on the same scale.

IT Automation
The Solution

Many different types of process can be automated, not limited to a single business area or data type. For example, File based automation to execute tasks based around files being moved, perhaps invoices, EDI files, orders. By leveraging automation, data can be extracted, processed and delivered to other systems as soon as it arrives.

Multiple different types of IT operations tasks benefit from automation, things like managing helpdesk tickets, starting and managing processes and services, or even scaling infrastructure to facilitate business need.

Data Automation becomes increasingly crucial as our businesses evolve with the use of Artificial Intelligence and Machine Learning – two technologies which could be described as the ultimate Automation. Without the ability to move data around in an automated fashion allowing it to be processed in an accurate & timely manner, algorithms become inefficient by design.

IT Automation
IT Automation

From HANDD

HANDDs consultants are experts in areas of Robotic Process Automation and Business Process Automation.

By working with HANDD we can help your business deliver mature, efficient and effective automation to achieve your business objectives.

IT Automation
Key Benefits

Our services around Automation include:

  • Expertise: Access to our experts for product selection, guidance and system design.

  • Support: Round the clock global support for assistance with items such as software issues, workflow failures and errors.

  • Delivery: Experienced subject matter experts who know how to efficiently configure and deliver a selection of best of breed automation solutions providing vendor best practice and ease of ownership.

IT Automation
Our Vendors

Our IT Automation vendors include:

Not sure what kind of automation approach your business really needs? This quick questionnaire will help you find out. Answer a few simple questions and get guidance.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

suzuki logo , a HANDD customer, data security and protection experts

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

Lufthansa systems logo , a HANDD customer, data security and protection experts

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

hargreaves lansdown logo , a HANDD customer, data security and protection experts

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender

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