Agentic AI and Business Process Improvement – HANDD Business Solutions

Deployments

The replacement of multiple insecure file transfer methods by an international Global Bank was necessary for them to get control and visibility over end-to-end transactions.

A Managed File Transfer solution we deployed with full auditing capabilities meant we could give the client full control and visibility of their data. Meanwhile our comprehensive training package enabled our client to get the most from their new solution.

International Global Bank

Since the inception of the new EU General Data Protection Regulation encryption has been at the forefront of every organisations security strategy.

The new EU rules encourage privacy-friendly techniques such as encryption and data protection by design and by default and HANDD advises many organisations to deploy strong encryption tools in order to ensure compliance with EU GDPR.

EU GDPR

A leading financial services company identified data exfiltration. Standard forensic tools were stumped. Each endpoint connected to a different IP address and a unique domain name.

Cybereason’s Hunting Engine checked tactics, techniques and procedures to reveal 3,000 compromised end-points, each with daily-changing indicators of compromise.

A Leading Financial Services Organisation

AI transformation is the most recent overhauling to hit businesses in the past few decades, building onthe benefits delivered by digital and cloud transformation, the AI revolution has the power to reshapewhole industries, economic growth and is expected to quadruple world GDP.

Artificial Intelligence is finding a foothold in many different platforms used across a business, allowing organisations to streamline processes and relinquish resources to concentrate on more valuable or lesslabour-intensive work, boosting productivity.

Agentic AI and Business Process Improvement

The Solutions

Artificial Intelligence Agents are systems designed to act somewhat autonomously to deliver exactly this; enabling a business to automate common tasks or services such as customer support or processing of certain data sets.

AI means these agents and their associated platforms can quickly be equipped to perform complex and intricate tasks which could take a human being hours to learn and months to perfect; through the use of natural language this is cut down to minutes and seconds with next to no margin for error.

Automation of business processes isn’t a necessarily new problem, since the initial digitisation of our businesses, every organisation has sought the efficiency benefits of automation. What the AI revolution brings is the ability to speed this adoption up, with increased scope for use, no longer simply repeating processes over and over. AI allows for automation without using flexibility, persistence and initiative associated with humans

Agentic AI and Business Process Improvement

Agentic AI and

Business Process

Improvement From HANDD

Delivering Agentic AI is seen by many as the future of modern business, HANDD are experts in understanding, selecting and delivering AI and LLM based tooling to transform business processes securely.

Agentic AI and Business Process Improvement

Key Features

Our services to help you deliver Agentic Business Process Improvement include:

– Expertise: Access to our experts for product selection, Agent deployment guidance and system design.
– Support: Round the clock global support for assistance with items such as software faults, agent failures and configuration errors.
– Delivery: Experienced subject matter experts who know how to efficiently configure and deliver a selection of best of breed solutions providing vendor best practice and ease of ownership.

Agentic AI and Business Process Improvement

Find out more

For more information or to book an initial discovery call, contact HANDD.

Call 0845 643 4063 or email info@handd.co.uk.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender