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The Human Capital division of Aon Corporation needed a better way to automate their data processes. Its existing system had proven difficult to manage and time consuming to modify. Even simple changes or additions to automated processes required a vendor’s professional services team. These customizations often required additional hardware and server purchases. Eventually, the company deployed ten different servers, each custom configured for specific tasks. Maintenance and logistics had become real headaches.

Having minimal system security options was also frustrating and a liability when connecting with partners who did not have compatible security options. “We could only support plain FTP with PGP encryption and HTTP/S,” said Jim Malkowski, Sr. Systems Engineer with Aon’s Human Capital division. “This made the system difficult to integrate with other pieces internally and with partners that had systems that used different security protocols.”

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