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Apttus is a cloud-based company with a very small on-site infrastructure — virtually all of its server and storage needs are met in the cloud. Salesforce, NetSuite, Concur, Dropbox, Office 365 and other SaaS apps comprise the majority of the Apttus environment, and Microsoft’s Azure platform is configured to house domain controllers and cloud connectors in the cloud, with a VPN connection back to headquarters.

As a result of its cloud focus, the majority of the company’s employees access SaaS apps on a daily basis, and that was creating significant challenges in terms of administration and security. Compounding the problem was rapid company growth. “Within a two-year timeframe, we’d grown from 120 to 850 people,” says Vice President of Information Technology Erich Hilkemeyer. “And user authentication and provisioning became increasingly difficult as those numbers grew. We needed an identity service provider.”

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