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Until recently, CAA was using an in-house-developed, legacy application that required Internet Explorer 8 to manage access to 200 websites used for a variety of core business activities. But because the application hadn’t been adequately maintained and updated over the years, the company was having difficulty managing websites and properly authenticating users. CAA was at a further disadvantage in that the app’s limitations prevented them from implementing a critical operating system upgrade and deploying important new mobile technologies that could increase worker productivity.

In order to meet today’s standards, the application would need to be updated significantly to support new browser versions and a new integration with Active Directory would be required. But the time and effort necessary to add this functionality would be significant, and costs were estimated to be in the tens of thousands of dollars.

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