Managed File Transfer Upgrade Readiness - HANDD Business Solutions

Deployments

A Global manufacturing organisation asked HANDD to help with their MFT project. After careful consideration and to take advantage of HANDD’s expertise in MFT they also opted for our top Managed Service package.

The organisation wanted business support with an agreed Service Level Agreement for one fixed fee for their MFT requirements whilst ensuring resilience for future expansion.

Global Manufacturing Organisation

Since the inception of the new EU General Data Protection Regulation encryption has been at the forefront of every organisations security strategy.

The new EU rules encourage privacy-friendly techniques such as encryption and data protection by design and by default and HANDD advises many organisations to deploy strong encryption tools in order to ensure compliance with EU GDPR.

EU GDPR

“Our users simply love Google G Suite, but we wanted to make sure our sensitive data was protected and users didn’t have inappropriate access. HANDD had everything we needed.”

CISO, Fortune 100 Hospitality Company

Many organisations running older versions of Managed File Transfer (MFT) software may consider upgrading but face uncertainties around the complexities and risks involved.

Outdated configurations, performance issues, and compatibility concerns can pose significant challenges during an upgrade.

Our Service

HANDD Business Solutions (HANDD) offer an MFT Upgrade Readiness Service which helps organisations assess their current MFT environment, identify potential risks, and provide expert guidance on managing the upgrade.

This service delivers insights into hardware/software prerequisites, identifies configuration issues, and offers cost and time estimates for further upgrade services.

MFT Upgrade Readiness

From HANDD

We review your MFT setup, configurations, and integrations to identify risks related to upgrading.
Our team conduct a gap analysis between your current version and the target version, addressing hardware/software requirements and feature enhancements.
We provide a detailed report outlining risks, concerns, and upgrade considerations.
Our experts offer actionable advice on how to mitigate risks and ensure system compatibility.
Best practices provided for minimising downtime during the upgrade process.
Recommendations made on testing and monitoring strategies to ensure a smooth transition.

Features and Benefits

Risk Mitigation: Identify and address potential issues before upgrading, reducing unexpected problems.
Expert Guidance: Receive tailored advice on upgrade processes, specific to your environment.
Informed Decision-Making: Gain a comprehensive understanding of your upgrade options, ensuring informed decisions.

Speak to our experts

HANDD brings 18 years of expertise in MFT solutions, providing tailored guidance to help organisations mitigate risks and ensure smooth upgrades. Our proven methodologies offer comprehensive insights, enabling informed decisions and seamless transitions to new MFT versions.

HANDD offer pricing at a daily rate for this service, based on individual requirements. To set up a free consultancy call to discuss your requirement, get in touch at hello@handd.co.uk.

For a printable version of this page, download the datasheet.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender