A Global Bank needed needed security and a rigid access control policy for their highly sensitive documents. Existing VDI to support call centres was costly and caused customer support issues and they needed to provide on-demand secure document access for thousands of users in response to the COVID-19 pandemic. A DRM solution eliminated the need for VDI, saving cost and optimising call centre agent productivity whilst protecting customer information. Secure and exclusive access to highly sensitive documents was initiated, with detailed audit logs, providing exceptional visibility and tracking of sensitive, unstructured data.
Global Bank
A Global Venture Capital Company was experiencing restrained business operations because sensitive IR communications lacked protection beyond the organisation, leading to loss of visibility and control over files shared externally with LPs. With a DRM solution in place, the customer was able to maintain control over their data with dynamic data protection and access controls. The sensitive data was secured automatically with a full audit trail provided. This protection and frictionless experience complemented existing workflows.
Global Venture Capital Company
Fortra’s Vera provides secure file collaboration and digital rights management (DRM), protecting sensitive data through its entire life cycle, everywhere it travels, no matter who has it or where it’s stored.
Vera helps you protect confidential data at the point of its greatest vulnerability—when it’s being used by others, and while it travels outside your perimeters into unmanaged domains, devices, and applications. Built on a scalable, easy-to-integrate platform, Vera attaches encryption, security, and policy directly to the data itself, giving security practitioners and IT teams the power to control it, no matter where it goes.
Overview
Vera is a powerful “last-mile” data security and digital rights management solution that secures unstructured data wherever it travels. Protection follows the file, allowing you to secure, track, audit, and revoke access to your crown jewels – so that what makes your company unique stays protected.
Vera provides:
Active file protection: File content is always secure, even while in use
The ability to leverage modern collaboration and cloud tools securely: Vera has integrations with Box, Dropbox, SharePoint, and other cloud platforms
Flexible deployment options: SaaS, hybrid, or on-prem deployment available
File activity tracking: Easy-to-use web-based portal for expansive in-product auditing
Mitigated compliance risks: Files containing PII, PCI or PHI can only be accessed by authorised users
Benefits
Always-on security follows data wherever it travels & authentication is always required
Provides a defensible audit position for all protected files
Ability to revoke access instantly, at the user level
Integration with Titus Data Classification allows for the automatic protection of classified files
Easy-to-Use – virtually invisible to end users. Intuitive, low-friction end-user experience
Box, Dropbox and SharePoint enable productivity improvements and convenience for knowledge workers, facilitate information-sharing with external users
Easy-to-use web-based portal for expansive in-product auditing
We work with leading vendors to supply powerful and reliable data security solutions.
What Our Customers Say
“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”
Gill Douglas
Enterprise Application & Intelligence, CSC
“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”
Darrel Leech
Suzuki
“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”
Iskandar Omar
Lufthansa Systems Asia Pacific Pte Ltd.
“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”
David Condron
UNIX Team, Hargreaves Lansdown
“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”
Martin Petty
QBE [CSC]
“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”
Stephen Harcourt
HR Wallingford
“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”
Danny Poon
Ascender
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