An investment group had an existing MFT solution that they wanted to integrate DLP with and capture sensitive information that was leaving the organisation.

HANDD upgraded the existing Managed File Transfer solution to activate the new ICAP protocol, enabling integration with DLP. This mean that files could be sensitivity checked before leaving the organisation. The company now has full visibility and can protect sensitive information from leaving the organisation via their secure file transfer solution.

An Investment Group

“Our users simply love Google G Suite, but we wanted to make sure our sensitive data was protected and users didn’t have inappropriate access. HANDD had everything we needed.”

CISO, Fortune 100 Hospitality Company

A large enterprise organisation required a Vulnerability Management solution to integrate with their existing SIEM solution, providing intelligence for security and compliance reporting.

With the integration of a vulnerability feed our client was able to provide the required intelligence to the SIEM tool and provide valuable reporting to business heads.

Large Enterprise Organisation

To combat new cyber risks targeting banking and financial institutions, the Digital Operational Resilience Act (DORA) is a new regulatory framework aimed at safeguarding against ICT risk within financial institutions across the UK and Europe.

DORA applies to most financial or insurance institutions, and affected organisations have until 17th January 2025 to become compliant. View our DORA introductory guide to learn more about which companies DORA applies to.

HANDD Business Solutions is experienced in helping banks and financial institutions navigate the complexities of new cyber regulation, and DORA is no exception. Our experienced team of cyber-risk specialists can help you find and identify non-compliant areas of your business in preparation for the full launch of DORA in 2025.

Contact us for more information.

Digital Operational Resilience Act (DORA)
5 Core Pillars

DORA is structured around five core pillars aimed at addressing different areas of risk reduction and strengthening ICT resiliency:

  1. ICT Risk Management
  2. Classification & Reporting of ICT-Related Incidents
  3. ICT Third-Party Risk Management
  4. Digital Operational Resilience Testing
  5. Information sharing arrangements on cyber threat information and intelligence


For more information on DORA requirements, key pillars, a timeline of events, and which types of organisations DORA applies to click here.

Digital Operational Resilience Act (DORA)
Our Experience

Financial services is in our DNA; we already provide cybersecurity solutions to 8 of the world’s largest banks, 2 of the world’s top investment firms, and 6 of the world’s top ten insurance providers.

By assessing your existing technological risk environment, HANDD consultants can help you identify where your current procedures or infrastructure may fall short against the new regulatory requirements, assisting in defining a strategy to meet DORA regulation ahead of the January 2025 deadline.

As well as providing guidance and strategies for risk-reduction across your organisation, we partner with some of the world’s leading cybersecurity product vendors to implement new products and solutions designed to support the latest regulatory frameworks such as DORA and GDPR.

Digital Operational Resilience Act (DORA)
DORA Support

DORA will set the requirements for financial services and insurance firms in the UK and Europe to meet a range of new rules surrounding ICT risk management.

In our experience, preparing for new regulatory frameworks should be done well in advance of the regulatory deadline to avoid delays or the risk of fines.

To help you meet the requirement of DORA before it becomes enforceable in January 2025 we can support you by:

  • Analysing your existing risk management practices to identify gaps and non-compliant areas.
  • Ensuring that your incident management and reporting processes are appropriate and compliant.
  • Supporting you with advice, sourcing and implementation across a wide range of leading cybersecurity products and solutions designed to help you meet the regulatory requirements of DORA.
Digital Operational Resilience Act (DORA)
Request a Call

For more information or to book a free call to discuss your regulatory needs, contact HANDD.

Call +44 (0)845 643 4063 or email

For more detailed information on DORA regulation please download our introductory guide to DORA.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech


“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty


“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon