Deployments

A large oil and gas company wanted to improve SOC analyst training efficiency without relying on physical cyber range. They needed to save time and money on SOC analysts’ cyber skills development

The client saved £50,000 in setup costs and saved over 600 people-hours on cybersecurity training in just one year. The new Cybersecurity skills platform was available to use within an hour of purchase.

Large Oil & Gas Company

A Global Bank needed needed security and a rigid access control policy for their highly sensitive documents. Existing VDI to support call centres was costly and caused customer support issues and they needed to provide on-demand secure document access for thousands of users in response to the COVID-19 pandemic. A DRM solution eliminated the need for VDI, saving cost and optimising call centre agent productivity whilst protecting customer information. Secure and exclusive access to highly sensitive documents was initiated, with detailed audit logs, providing exceptional visibility and tracking of sensitive, unstructured data.

Global Bank

An interface for an international Insurance Company was required to enable their customers to complete online forms and upload insurance documents that would share relevant information securely with third-party brokers on a strict policy.

We implemented a secure File Transfer solution for the main platform and built bespoke scripts for the customer to run automated background tasks.

International Insurance Company

To combat new cyber risks targeting banking and financial institutions, the Digital Operational Resilience Act (DORA) is a new regulatory framework aimed at safeguarding against ICT risk within financial institutions across the UK and Europe.

DORA applies to most financial or insurance institutions, and affected organisations have until 17th January 2025 to become compliant. View our DORA introductory guide to learn more about which companies DORA applies to.

HANDD Business Solutions is experienced in helping banks and financial institutions navigate the complexities of new cyber regulation, and DORA is no exception. Our experienced team of cyber-risk specialists can help you find and identify non-compliant areas of your business in preparation for the full launch of DORA in 2025.

Contact us for more information.

Digital Operational Resilience Act (DORA)
5 Core Pillars

DORA is structured around five core pillars aimed at addressing different areas of risk reduction and strengthening ICT resiliency:

  1. ICT Risk Management
  2. Classification & Reporting of ICT-Related Incidents
  3. ICT Third-Party Risk Management
  4. Digital Operational Resilience Testing
  5. Information sharing arrangements on cyber threat information and intelligence

 

For more information on DORA requirements, key pillars, a timeline of events, and which types of organisations DORA applies to contact us.

Digital Operational Resilience Act (DORA)
Our Experience

Financial services is in our DNA; we already provide cybersecurity solutions to 8 of the world’s largest banks, 2 of the world’s top investment firms, and 6 of the world’s top ten insurance providers.

By assessing your existing technological risk environment, HANDD consultants can help you identify where your current procedures or infrastructure may fall short against the new regulatory requirements, assisting in defining a strategy to meet DORA regulation ahead of the January 2025 deadline.

As well as providing guidance and strategies for risk-reduction across your organisation, we partner with some of the world’s leading cybersecurity product vendors to implement new products and solutions designed to support the latest regulatory frameworks such as DORA and GDPR.

Digital Operational Resilience Act (DORA)
DORA Support

DORA will set the requirements for financial services and insurance firms in the UK and Europe to meet a range of new rules surrounding ICT risk management.

In our experience, preparing for new regulatory frameworks should be done well in advance of the regulatory deadline to avoid delays or the risk of fines. We can support you in meeting the DORA requirements before the January 2025 deadline, by:

  • Analysing your existing risk management practices to identify gaps and non-compliant areas.
  • Ensuring that your incident management and reporting processes are appropriate and compliant.
  • Supporting you with advice, sourcing and implementation across a wide range of leading cybersecurity products and solutions designed to help you meet DORA regulations.
Digital Operational Resilience Act (DORA)
Request a Call

If you need more support from a data specialist on DORA:

Call +44 (0)845 643 4063 or email marketing@handd.co.uk to book a free call to discuss your regulatory needs.

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What Our Customers Say

“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC

suzuki logo , a HANDD customer, data security and protection experts

“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech

Suzuki

Lufthansa systems logo , a HANDD customer, data security and protection experts

“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.

hargreaves lansdown logo , a HANDD customer, data security and protection experts

“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown

“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty

QBE [CSC]

“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford

“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon

Ascender