Free Managed File Transfer (MFT) Support

Community Support for MFT Teams

Managing secure file transfers is critical to business operations, but getting timely help is not always easy. To support the wider MFT community, HANDD Business Solutions is launching a free, limited MFT support service for organisations using Managed File Transfer.

 

This service is vendor-agnostic and open to any organisation running MFT, regardless of platform or deployment model.

Submit a request

Submit a Request

Once submitted:

  • Your request will be reviewed by our MFT specialists
  • You will receive a one-time response by email
  • If further assistance is required, we may recommend a paid support or managed service option

What We Are Offering

This free support tier is designed to provide practical guidance and expert direction when you need a second opinion.

Free Tier Includes:

  • Ticket submission via this page
  • Best-effort responses (no SLA)
  • One-time response per ticket
  • General troubleshooting guidance and recommendations

Important notes:

  • Automate your most time-consuming file transfer tasks
  • Protect sensitive data with enterprise-grade encryption
  • Deliver full audit trails for compliance reporting
  • Integrate seamlessly with your ERP, CRM, or cloud apps
  • Compare leading vendor options

When This Service Is Useful

This free MFT support is ideal if you:

  • Encounter an unexpected MFT error or failure
  • Need help interpreting logs or error messages
  • Want validation of an MFT design or approach
  • Are unsure whether an issue is configuration, platform, or environmental
  • Easy integration with ERP, CRM, and cloud services

About HANDD Business Solutions

HANDD Business Solutions delivers managed data security and automation services to organisations worldwide. We specialise in Managed File Transfer, data integration, orchestration, and secure operations, supporting customers across multiple industries and regions.

Always Managed. Fully Secure.