HANDD Business Solutions will help you to identify how your file transfer solution will fit into your organisation’s wider business strategy. Our team of professionals will review your existing FTP and Managed File Transfer (MFT) configurations and workflows and analyse your immediate and long term requirements against the backdrop of your corporate objectives.

HANDD will help you identify your exact requirements to create the framework for your business planning.

Our team of technical experts will review your existing architecture and technology infrastructure and provide recommendations and options that are fully aligned to your industry and corporate IT methodologies. This ensures that selected products are fit for purpose, aligned to your needs and commensurate with the level of assessed risk.

Being completely independent and having well established relationships with a wide range of leading vendors ensures that our customers are guaranteed choice and are advised of the optimum set of solutions. By combining in-depth knowledge of the market and listening to our customer’s needs we are able to make informed recommendations around the most suitable technologies and software solutions.

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We understand that making an investment in any major project requires the buy-in of all stakeholders. Our consultants will work closely with you to develop a well planned business case and provide you with a clear set of funding options to present to all interested parties.

Once the funding options have been identified, HANDD Business Solutions will assist you to collate and document all elements of the project and clearly define the Critical Success Factors.

Once the business case has been clearly defined and the funding agreed our team of technical experts will be available throughout this stage to offer guidance and advice on development tests and rollback procedures.

Once you have fully tested the new software, agreed the acceptance criteria and complied with sign-off procedures HANDD Business Solutions will arrange and confirm your user licences.

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Our engineers we will be available throughout the installation process, from start to finish, to ensure that this is completed swiftly and smoothly, with minimal disruption to your normal working practices. Our training and awareness programmes provide all of the necessary information, channels and material to ensure that the level of technical and end user awareness is appropriate. Our training programs are designed to transfer crucial knowledge across your business - from end users to business managers, system administration and technical support staff. This means that you can start using your managed file transfer solution quickly and maximise your investment.

An integral part of our philosophy is to provide on-going customer support once the project has been completed. We have developed a choice of technical support packages, which offer you complete peace of mind and comfort in knowing that you can speak with a dedicated, experienced technician as and when required. Furthermore, our team of consultants will keep you informed of latest news regarding the software you have installed and proactively offer you advice about new opportunities and best practice that may be of interest to you and your business.