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I just wanted to say what a great experience I have personally had dealing with HANDD. I was shown an excellent demonstration of the product via webex by Neil Maher, Laura Pavitt has been on the ball every step of the way getting software ordered and ensuring my comms have been answered appropriately, and I have just had my first experience of your support (Jonathan Bennetts answered my query) which was absolutely spot on. Not only was the question answered but the solution was provided by way of a zipped up project I just imported and now I know more about the system as well.
Gavin Singh, Ann Summers
I would like to express my thanks for one of your engineers Neil Maher, who assisted us with the implementation of Globalscape EFT. It’s refreshing to have a dedicated professional that can take you on a journey from pre-deployment to go-live in a way that it felt like a walk in the park. Neil not only communicated effectively, but provided a level of documentation and technical prowess that left us here very happy.
Steven Macciolli, Security Officer & IT Change Manager, Prospects Services Ltd
It quickly became clear that our challenge was to look at an IT system that could be used by a wide and disparate non-IT audience, including clinical staff within NHS Wales as well as other government services outside the NHS, and other cross border agencies and GPs in England and further.
Andrew Glencross – NHS Wales IS Operational Security Consultant
I’ve just had an update call with the Project Team you are currently working for. They feel HANDD have done a fantastic job providing a service above and beyond what was initially expected
Jodie McKane – Detica