Sales Engineer

HANDD are looking for a technically minded customer focused individual to fill a position in their Solutions team.

The primary tasks of the successful applicant are to aid the sales process and customer relationships from a technical perspective for the portfolio of software available through HANDD, as well as consultancy and delivery of certain technological aspects.

HANDD are looking for a motivated self-starter who takes the initiative and displays a keenness to overcome issues and learn.  A team player with a strong work ethic not afraid to go above and beyond and work at a fast pace.

Responsibilities

  • Be able to articulate the company’s ethos, technology, services and product portfolio, positioning to both business and technical users.
  • Attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution.
  • Creation of High-Level Design diagrams, solution flow diagrams, presentations etc to support the customer’s understanding of how a solution would work.
  • Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
  • Supporting and answering technical questions from our customers on our products and current IT security trends, policies and processes.
  • Demonstrating product effectively either face to face or by web sharing and using slides and/or live product.
  • Communicate to internal stake holders the status of technical evaluations and any issues that may arise.
  • Maintain a to-do list.
  • Report to sales leadership on status of ongoing sales opportunities
  • Deliver technical requirements through software implementation to customers post sale.
  • Plan and follow delivery methodologies to customers environment.
  • Be able to showcase innovation and adapt to an ever-changing environment

Skills Required:

  • Working knowledge of current security issues and technologies concerning the industry, together with a demonstrable interest in keeping abreast with technical developments in this field.
  • Experience of requirements gathering, design and solution building and the ability to replicate this in a commercial setting
  • Able to show and discuss a range of previous customer solution designs
  • Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches
  • Ability to cope under pressure and prioritise work accordingly
  • Exposure to project management lifecycles
  • Proven ability to technically drive the sales process from plan to close
  • Report writing skills
  • RFP writing experience
  • Excellent communication and “people” skills
  • Good planning and organisational skills
  • The ability to work calmly under pressure
  • An independent and proactive worker with a customer-focused team player mindset.
  • Excellent oral and written English & German communication skills.
  • Strong communication skills, for communicating with both technical and business (non-technical) customers.
  • Record of taking ownership of issues and following through to resolution
  • Strong willingness to learn 

Strong understanding and knowledge of the following:

  • Familiarity with Microsoft Windows Server family including but not limited to AD, DNS, DHCP, GPO & IIS technologies
  • Basic understanding of UNIX/LINUX operating systems
  • Knowledge of Virtualization technologies, on-premise and cloud based
  • Current IT Security trends, policies and processes.
  • Broad knowledge of security products and solutions
  • Familiar with Secure File Transfer protocols (SFTP, FTPS, HTTPS – AS2 would be a bonus).
  • Understanding of encryption technologies e.g. SSH, SSL, AES, 3-DES, PGP etc
  • Knowledge of B2B processes would be advantageous
  • Experience of networks and domains
  • Experience of working with APIs and understanding of RESTful systems.

Salary: £35,000.00-£40,000.00 per year

Additional pay: Bonus scheme

Benefits:

  • Bike to work scheme
  • Childcare
  • Company pension
  • Flexible schedule
  • Private dental insurance
  • Private medical insurance
  • Sick pay
  • Work from home

If you are interested in this role please send your CV along with covering letter to careers@handd.co.uk.