Cyber-security specialists helping you Protect, Detect and Respond

Your cyber-security is in a constant state of flux. It’s a rapidly changing and diverse marketplace which can make it tough to understand what’s available, where your priorities lie and what will deliver a real benefit to your organisation.

At HANDD we make this extremely complex landscape as simple as possible with our 3-step security strategy – Protect, Detect, Respond.

Every data security solution on the market fits into one of these categories, either protecting, driving detection or responding to threats to your systems and networks.

Prevention is always better than cure when it comes to IT security, however a rise in high-profile attacks and changing regulations, mean that it’s no longer enough. The technological landscape is changing with such speed that whatever you do to prevent an attack, there will always be a threat.

That’s why, even with the best protection in the world, you need systems in place to identify threats as soon as they arise. These systems and processes can make a vast difference when it comes to responding to and remediating threats as efficiently and effectively as possible.

1. Protect

Threats are no longer simply in the form of viruses but encrypted attachments, BYOD policies and data transfers. Finding the right solutions in the war against data loss is essential but, with so many different ways data loss occurs; malicious attacks, rogue users, accidental data loss, hacktivists, malware, viruses, state sponsored attacks, or even industrial espionage, finding the right solution the first time can seem impossible.

2. Detect

Detection has evolved beyond simple anti-virus scanning to scanning encrypted content, analysing big data and spotting red flags in the form of anomalies. Having this data is only the first step in effective detection though. It’s down to your ability to easily access and analyse this data through reports and dashboards to make it meaningful, alerting you to data loss and system abuse earlier so that response times can be faster and the devastation that follows such an attack can be limited.

3. Respond

Responding to an attack is not as simple as just ending the attack and carrying out remedial work to get systems up and running again. Compliance has, over the last few years, become a huge element in how response activities are conducted, making response plans chronically complex.

Specific plans of action to guide you through the correct remedial route, neatly adhering to the lines of compliance can improve response time and damage limitation immensely.

Whatever point you are at in the cyber security Protect, Detect, Respond cycle, HANDD’s data protection specialists live and breathe the Protect, Detect and Respond cycle and are at the end of a phone 24 hours a day. Whilst our independent status gives us the freedom and flexibility to help you find the right course as we guide you through this complex and changing landscape.

Our Partners

We work with leading vendors to supply powerful and reliable data security solutions.

What Our Customers Say


“HANDD have always been supportive in dealings with the many CSC accounts where GlobalSCAPE has been installed. Nothing is ever too much trouble.”

Gill Douglas

Enterprise Application & Intelligence, CSC


“All my experiences with HANDD have been very positive! From my first dealings with Laura who responded to all questions quickly and in detail to my latest working with various members of the Support Team who all are eager to assist and give a working solution.”

Darrel Leech



“It has been awesome working with HANDD staff during the trial and implementation period. They show such professionalism and dedication. We love the product very much. I would like to say a big THANK YOU to Chee Wai Tan for his enthusiasm and commitment toward Lufthansa Systems APAC.”

Iskandar Omar

Lufthansa Systems Asia Pacific Pte Ltd.


“We find both the level support and response times meets the requirements of our business at present and are very happy with what we have been provided with up to now. There always seems to be someone with the knowledge required or able to put us in touch the correct person if not whether it be a sales or technical issue.”

David Condron

UNIX Team, Hargreaves Lansdown


“Our work with HANDD Business Solutions for support with GlobalSCAPE [EFTP & Mail Express] has been beyond our expectations in terms of customer service, they are always quick to respond and never fail to resolve an issue. Over the years they have provided us support with application upgrades, server migrations & supplying accurate information relating to projects. HANDD are without exception very professional and it has been a pleasure working with the company.”

Martin Petty



“I’ve been extremely happy with all my dealings with HANDD. They’ve always been very quick to respond to any technical issues and the advice has been spot-on. It comes across that they use and understand the GoAnywhere software very well.”

Stephen Harcourt

HR Wallingford


“GlobalSCAPE support was always an issue to us due to us being in a different time zone. Since working with HANDD, this is no longer an issue. HANDD are very prompt and professional when dealing with clients. Engineers like Chee Wai Tan always provide professional feedback, follow up, provide guidance as well as technical knowhow when we need this. We are a happy client and looking forward to working with HANDD further.”

Danny Poon