Engagement Model

 

Working with us for your Managed File Transfer Requirements


In order to deliver a high quality of professional services HANDD works closely with our customers using a CDIM methodology – Consult, Design, Implement and Manage. This enables us to tailor our professional services to your unique needs.

 

All HANDD technicians can help with change and configuration management documentation if needed.

 

 

Design & Installation Services
Our engineers will work with you on the full scope of the project. To guarantee a successful installation we will work with you to:
1. Review existing FTP / MFT configuration and workflows.
2. Analysis of current and future requirements for file transfer including but not limited to:
3. Future Growth / New Projects
4. Features within the latest version of the MFT solution.
5. User Authentication and Management
6. System Architecture
7. System Administration and customization
8. Reporting
9. Documentation
10. Knowledge Transfer
11. Document design and define Critical Success Factors
12. Develop Test and Rollback procedures
13. Agree Acceptance Criteria and Sign off procedure
14. System Configuration
15. Configuration and Security Best Practices
16. Backing Up and Restoring
Examples of Projects
The following are example of some of the Managed File Transfer and FTP Projects we have worked on recently:
Media Company – A business critical Managed File Transfer Solution to replace the existing in house system, including high levels of security and extensive data manipulation and file movement including integration in to in house systems.
Auction House - Working with one of the UKs largest Auction House’s to provide a secure environment for file transfer between multiple 3rd parties. Also involved workflow mapping and automation of file transfers.
Public Sector – Business collaboration between 3 commercial 3rd parties involving payment records for millions of citizens per year exchanged in an auditable and secure manner using AS2, SFTP and FTPS.
NHS – Secure and Auditable movement of patient records.
Finance – Ability for their clients to provide documentation in any format, encrypted, zipped and then virus check and automatically route messages to the relevant person and ingestion in their case management system.

PCI DSS – To meet PCI DSS regulations for encrypted files for data transfer.
Legal – Regulatory requirement to ensure all files are encrypted at rest and in transport with full auditing and reporting.

 

 
 
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