With 43% revenue growth during 2014, Christmas is a time for happy reflection. I want to offer a huge thanks to our very loyal and growing customer base, our vendors both old and new, and to the dedicated and professional staff that make up HANDD Business Solutions across Europe and Asia.
There have been many things to be proud of this year; we have successfully delivered services across 23 countries to over 500 customers with over 47 brand new customers across all vertical markets including financial services, transport, manufacturing, public sector and many more. In addition to our strong legacy and continued growth in Managed File Transfer we have delivered many Data Centric Security Projects including Email Encryption, Data Classification, DLP and Data Management which underpins our vision of being the Worlds Partner for Securing the Journey of your Data.
For our customers, we are a services company first and this is reflected in the fact that over 52% of our revenues are derived from a mixture of Managed Services, Support, Consultancy and Professional Services.
For our vendors, we remain a safe pair of hands, significantly growing their revenues but also providing a full consultancy, integration, training and support function across their product range which enables them to add continued value to their customer base through world class R&D.
The last word on the year must go to our investments internally – it is vitally important that we not only talk about our business values; Performance Matters, Complete Ownership, Expertise and People Centric but that we continue to invest in the people, processes and systems that continue to make them a reality and 2014 really has been a year of investment which will continue into 2015.
All this build up to Christmas and just a week later we will be singing Auld Lang Syne and welcoming in a New Year, I love Christmas and I love the hope a New Year brings. I am particularly looking forward to 2015 for HANDD.
2015 is not so much ‘out with the old and in with the new’, it is rather about more of the old and embracing the new with new staff, new customers, new suppliers and new markets.
As a business region Asia for us is not new but under the leadership of Chris Farrelly, head of Global Sales and Raymond Lim, Regional Manager for Asia, business continues to grow from strength to strength. Raymond started with us midway through 2014 and I look forward with interest to seeing great results from him and his team in his first full year.
In the UK and Europe, over the past 12 months we have invested heavily in Account Management and Technical Account Management to ensure we continue to be relevant and add value to our customers and channel partners. We will continue to add to this aggressively over the next 12 months with the addition of a number of additional staff.
To facilitate this, we have also put in place a portfolio management role. The objective of this role is to continue to review our existing supplier portfolio, and keep close to customers, analysts and vendors to identify relevant partners which we should be putting in through due diligence with a view to adding them to our portfolio. This initiative has already borne fruit during 2014 with the addition of Boldon James, Watchful, Nlyte, iSheriff and Watchdox.
Some people say that Christmas is all about advertising and marketing and it is certainly true that marketers capitalise on our propensity to spend at this time of year, but it is the role of marketing to tell people the good things that companies are doing, and so it is for us. With our focus on our clients and internal structure and staffing to support our growth we have been a bit remiss in telling people about it. So to address this we have brought on a very experienced Marketing Director in Marie O’Callaghan, I sincerely hope you will all be hearing from us soon.
Before I get back to my mince pies and coffee, it remains my role to thank you all for your support in 2014 and wish you a very Merry Christmas and Happy New Year.